Your privacy is important to you and therefore, it is important to BioProducts LLC. This Commercial Data Privacy Statement, referred to throughout as the Privacy Statement, provides three important pieces of information:
Key Information
This Privacy Policy relates to information collected online and offline by Biopharmawater LLC, (“Biopharmawater LLC”, “Company,” “we” or “us” or “our”), including through your use of the Biopharmawater LLCwebsites at www.biopharmawater.comand any subdomains, services, and information.
Our mission is to empower cell culture and process liquid workflows for the global life sciences industries by offering a range of products and services. This Privacy Statement pertains to Biopharmawater LLC interactions with you, the products and services detailed herein, and other Biopharmawater LLC products and services displaying this Privacy Statement. We understand that privacy is an ongoing responsibility and may update this Notice periodically. Please check this page regularly to stay informed. We will provide notice if the changes are material.
Third-Party Clarification
This Notice does not cover information collected through third-party websites or links provided to social media sites.
Your Consent and Usage Agreement
By using the Sites, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using the Site.
What is Personal Data?
In this Privacy Statement, the term “personal data” refers to any information that can be used, either alone or in combination with other information, to identify an individual. This includes information you provide directly, as well as data generated or inferred through the use of automated technologies, including artificial intelligence (AI) systems. When we refer to “You” and “Your,” we mean the individual accessing or using the Site, or the company or other legal entity on behalf of which such an individual is accessing or using the Site, as applicable. You may also provide information to us when you communicate electronically or meet us in person. This includes interactions through websites, webinars, tradeshows, training sessions, newsletters, email or SMS correspondence, online messaging channels, AI-powered services, business conferences, and other means. This Privacy Policy applies to both information you provide and information that may be generated, analyzed, or inferred through your interactions with our systems and technologies.
How We Collect Personal Data
GeminiBio collects personal data from you to operate effectively and provide you with the best possible services and products. Some of this data is provided directly by you in a variety of scenarios, including but not limited to:
In addition, we may use automated technologies, including artificial intelligence (AI) and machine learning systems, to assist in analyzing your interactions with us. These technologies help us personalize your experience, improve our services, and support decision-making processes related to marketing, product recommendations, and customer service initiatives. However, all automated processing is designed to enhance—not replace—human oversight, and we maintain procedures to ensure fairness and transparency.
This data collection, along with the use of AI and automation where appropriate, is essential for delivering tailored services, timely communication, and a high-quality experience to our customers and partners.
What Information is Collected (Including Cookies)
We collect various types of information, including but not limited to:
We also obtain certain personal data from third parties. Those third parties include:
This data is collected to facilitate various aspects of our business operations, improve our services, and ensure compliance with relevant legal and regulatory requirements.
Cookies or Other Tracking Technologies
We may collect information, including Visitor Data, using “cookies” and other tracking technologies.
“Cookies” are small text files that can be placed on your computer or mobile device in order to identify your web browser and the activities of your computer on the Site and other websites. Cookies can be used in the following ways to personalize your experience on the Site
In addition to the cookies Biopharmawater LLC sets when you visit our websites, third parties may also set cookies when you visit our websites. In some cases, that is because we have hired the third party to provide services on our behalf, such as site analytics.
How to Control Cookies
You do not have to accept cookies to use the Site. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar. However, if you reject cookies, certain features of our websites and your ability to purchase or browse products depend on cookies. Please be aware that if you choose to refuse all cookies, you may not be able to sign in or use certain features, and preferences that are dependent on cookies may be lost and you may experience some loss of convenience. Also, some third-party service platforms may place cookies on your computer or mobile device. If you would like to disable “third party” cookies, you may be able to turn them off by going to the third party’s website. This Privacy Policy does not govern the use of cookies or web beacons or the use of your information by such third-party websites or services.
We may use third-party Site providers to monitor and analyze the use of our Site, including:
Children’s Privacy
Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. By providing information to GeminiBio, you represent that you are 18 years of age or older. We encourage parents and legal guardians to monitor their children’s Internet usage. If you have reason to believe that a child under the age of thirteen has provided personal information to us, please contact us at peter@biopharmawater.com If we become aware that We have collected Personally Identifiable Information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.
What Do We Do with the Information Collected?
Biopharmawater LLC may use Personally Identifiable Information for the following two purposes:
In carrying out these purposes, we use the personal data that we collect to provide you with a better customer experience and to provide you with access to our products and services. For example, if you are logged into your account and browse certain types of sera or our services for process liquids, we can use that information and other information associated with your account to make recommendations or inform you when new products that you may be interested in are available. We may also use the information provided about the products you viewed on our website to our sales personnel so they can determine if you are interested in purchasing those products.
Providing and improving our products and services. We use data to provide and improve the products and services that we offer and to perform operations that are essential to our business. This includes sourcing, manufacturing, and distributing the products, maintaining, and improving the performance of the products, developing new products, conducting research, providing customer support, and developing and improving services. Examples of such uses include the following:
How Long Do We Retain Your Data?
We retain personal data for as long as necessary to provide the products and services and fulfill the transactions you have requested. We will also retain data for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Actual retention periods can vary significantly based on the needs for different data types in the context of different products and services. The criteria used to determine the retention periods include:
In many cases, we maintain the data until you actively delete it or until deletion is permitted by our records retention policies.
Where Could Your Personally Identifiable Information Be Transferred?
Personal data collected by Biopharmawater LLC may be processed in western US with redundancies in data centers in eastern US. The storage location(s) are chosen to operate efficiently, to improve performance, and to create redundancies to protect the data in the event of an outage or other problem.
Upon request to peter@biopharmawater.com we will provide you with confirmation as to whether we are processing your personal data, and have the data communicated to you within a reasonable time. You have the right to access, correct, amend, or delete your personal data where it is inaccurate or has been processed in violation of this Privacy Policy. We may require payment of a non-excessive fee to defray our expenses in this regard. Please allow us a reasonable time to respond to your inquiries and requests.
We provide an individual with the opportunity to opt-out before we share your personal data with third parties other than our agents, or before we use it for a purpose materially different from which it was originally collected or subsequently authorized. To request to limit the disclosure of such personal data, please submit a written request to peter@biopharmawater.com
We will not disclose your sensitive personal data to any third party without first obtaining your opt-in consent and shall also obtain your opt-in consent before we use sensitive data for a purpose other than which it was originally collected or subsequently authorized.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose personal data to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
Biopharmawater LLC commits to resolve complaints about your privacy and our collection or use of your personal data transferred to the United States pursuant to applicable law.
Is Your Personally Identifiable Information Secure?
Biopharmawater LLC places a high priority on the security of your information. We are committed to safeguarding your personally identifiable information using techniques consistent with commercially reasonable standards. We employ a range of administrative, physical, and electronic measures designed to protect your personally identifiable information from unauthorized access.
Our security measures include:
Furthermore, data obtained from third parties is treated with the same level of care and security as data collected directly from you, following any restrictions or special circumstances required by those third parties.
Despite our rigorous security measures, it’s essential to understand that there is always some inherent risk associated with transmitting information over the Internet. While we strive to protect your personally identifiable information, we cannot guarantee the absolute security or privacy of any data you transmit to us. You do so at your own risk.
Accessibility
If you require this Privacy Policy in an alternative format due to a disability, please contact us at peter@biopharmawater.com or 561-777-5487
When Does Biopharmawater LLC Disclose Information to Third Parties?
Business Transactions
If GeminiBio is involved in a merger, acquisition or asset sale, Your Personally Identifiable Information may be transferred. We will provide notice before Your Personally Identifiable Information is transferred and becomes subject to a different Privacy Policy.
Laws
Biopharmawater LLC may disclose Your Personally Identifiable Information if we believe in good faith that we are required to do so to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, lawful requests by public authorities, including to meet national security or law enforcement requirements, or other valid legal process.
Other Legal Rights and Requirements
The Company may disclose Your Personally Identifiable Information in the good faith belief that such action is necessary to:
Service Providers
The Service Providers we use may have access to Your Personally Identifiable Information. These third-party vendors collect, store, use, process, and transfer information in accordance with their Privacy Policies.
Analytics
We may use third-party Site providers to monitor and analyze the use of our Site. A list of those providers is contained in the cookies section above.
Email Marketing
We may use Your Personally Identifiable Information to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Remarketing Services
The Company uses remarketing services to advertise to You after You accessed or visited our Site. We and our third-party vendors use cookies and other technologies to help Us recognize Your Device and understand how You use our Site. This allows us to improve our site to reflect your interests and serve you advertisements that are likely to be of more interest to you.
These third-party vendors collect, store, use, process, and transfer information in accordance with their Privacy Policies and to enable Us to:
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
We may share information collected on our Site with third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.
The third-party vendors We use for remarketing are:
Facebook Fan Page
Facebook Page is a public profile named GeminiBio specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/GemBio
As operator of the Facebook Page https://www.facebook.com/GemBio, the Company and the operator of the social network Facebook are Joint Controllers for purposes of GDPR.
The Company has entered into agreements with Facebook that define the terms for use of the Facebook Page, among other things. These terms are mostly based on the Facebook Terms of Site: https://www.facebook.com/terms.php
Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personally Identifiable Information or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.
We may obtain anonymized statistical data about Our users from Facebook. For this purpose, Facebook places a Cookie on the device of the user visiting our Facebook Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Page and services by other companies that use Facebook services.
For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/privacy/explanation
What About the Links to Other Websites?
Our Site may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
How Will I Know If There Are Any Changes to This Privacy Policy?
We may revise this Privacy Policy from time to time. We will not make changes that result in significant additional uses or disclosures of your personally identifiable information without allowing you to “opt in” to such changes. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of Your Personally Identifiable Information, for which your opt-in is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable to you, you must immediately contact us and, until the issue is resolved, stop using the Site. Your continued use of the Site following the posting of non-significant changes to this Privacy Policy constitutes your acceptance of those changes.
Who Do I Contact If I Have Questions About This Privacy Policy?
If you have any questions about this Privacy Policy, you can contact us:
General Data Protection Regulation (“GDPR”) Privacy Policy
This privacy notice section is for European Union (“EU”), European Economic Area (“EEA”), United Kingdom (“UK”) citizens and residents and supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the EU, EEA, or the UK.
Legal Basis for Processing Personally Identifiable Information under GDPR
For the purposes of GDPR, Personally Identifiable Information means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity. We may process Your Personally Identifiable Information under the following conditions:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and whether the provision of Personally Identifiable Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personally Identifiable Information and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, EEA, or UK, to:
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation, and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, we will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personally Identifiable Information. For more information, if You are in the EEA or UK, please contact Your local data protection authority.
California Consumer Privacy Act (“CCPA”) Privacy Policy
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
For the purposes of the CCPA, Personally Identifiable Information means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You, the Consumer. For the purpose of the CCPA, the term “Consumer” means a natural person who is a California resident. We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers. Collected: Yes.
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. Collected: Yes.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Collected: No.
Examples: Records and history of products or services purchased or considered. Collected: Yes
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. Collected: No.
Examples: Interaction with our Site or advertisement. Collected: Yes.
Examples: Approximate physical location. Collected: Yes.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information. Collected: No.
Examples: Current or past job history or performance evaluations. Collected: Yes
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. Collected: No.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Collected: No.
Under CCPA, personal information does not include:
Sources of Personal Information
We obtain the categories of personal information listed above from the following categories of sources:
Use of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA), which may include the following examples:
Please note that the examples provided above are illustrative and not intended to be exhaustive. For the purpose of the CCPA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.
Disclosure of Personal Information for Business Purposes or Commercial Purposes
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
Sale of Personal Information
As defined in the CCPA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration. This means that We may have received a benefit in return for sharing personal information, but not necessarily a monetary benefit. Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return. Depending on how you use the Site, we may share the following categories of information for such interest-based advertising, which may be considered a “sale” as defined by the CCPA:
Share of Personal Information
We may share Your Personally Identifiable Information identified in the above categories with the following categories of third parties:
Sale of Personal Information of Minors Under 16 Years of Age
We do not knowingly collect personal information from minors under the age of 16 through our Site, although certain third-party websites that we link to may do so. By providing information to Biopharmawater LLC, you represent that you are 18 years of age or older. These third-party websites have their own terms of use and privacy policies, and we encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.
We do not sell the personal information of Consumers. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, you (or Your authorized rep
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